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Technical Support & Requirements


Our exceptional team of technical support staff will help you navigate your online learning environment. You can connect with The National Hispanic University’s Student Support Team by phone and email. They assist with the New Student Readiness as well as technical issues with your myNHU student portal and online courses.

Technical Requirements

To help ensure your success as an NHU student, you should be proficient using email, the Internet, and common desktop productivity software. Please note that some programs may require additional technology requirements.

Recommended Setup

  • Internet access

  • Windows 2000/XP/Vista or Mac OS X

  • 1 GB of RAM minimum (256 MB for Windows 2000)

  • 40 GB hard drive

  • CD/DVD drive connected to the computer

  • Inkjet or laser printer

Software Requirements

  • Web browser (Internet Explorer ver. 6.0 or higher or Firefox ver. 2 or higher)

  • Microsoft Office/Star Office/Open Office

  • Adobe Reader ver. 8 or higher

  • Adobe Flash Player ver. 9 or higher

  • Apple QuickTime ver. 7 or higher

  • Windows Media Player ver. 7 or higher

  • Antivirus software (e.g., McAfee or Norton) installed, running, and kept current by promptly installing the upgrades and patches made available by the software manufacturer

Technical Support

Do you have additional technical questions?

Please call 1-877-762-9801 or email Onlinesupport@nhu.edu.